Medical History Questionnaire
Each and every patient must complete a Medical History Questionnaire when joining our practice. You will be asked to complete a new form annually to make sure that any changes to your medical details are noted in your dental patient file and that we are kept up to date with anything that may affect how we provide your care.
To save time, you can download this form, complete it at home and bring it along to your appointment. Medical History Questionnaire
Smile Analysis
Our Smile Analysis form helps us to tailor our care to match your individual needs. This is a combination of questions about your previous dental history, any anxieties you may have and it also includes a small section where we ask you to tell us what you would like from us in terms of your ongoing dental care. Oban Dental Care Smile Analysis
Private Fee Guide
The NHS enable us to provide you with preventative and general dental care services to ensure that your mouth remains in a great, healthy condition. Details of NHS dental fees can be found at https://www.scottishdental.org/public/treatment-charges/
We are also fortunate to be able to offer you a wide range of private dental services for any treatments not currently offered under the NHS, such as tooth whitening, same day crowns, white fillings and dental implants. We believe in being clear and transparent in relation to our private dental fees and you will be provided with a full cost breakdown for you to consider before any dental work is started. Private Fee List 2018
Complaints Policy and Feedback
We do our best to provide you with an outstanding experience at Oban Dental Care at each and every visit however we are human and we know that sometimes things do go wrong. We promise to do our best to resolve any complaint you may have and will provide you with details on who to contact, if for some reason, we are unable to resolve any issue to your satisfaction.
Feedback is very important to us and we welcome your comments and suggestions, good and bad, on how to improve our services as we take pride in knowing that our care is second to none. Oban Dental Care Complaints Procedure
Our qualified clinical team are regulated by the General Dental Council. More information on the GDC can be found here: https://www.gdc-uk.org/
Data Protection
Oban Dental Care take your privacy very seriously. If you would like any further information on the data we hold on you, please don't hesitate to get in touch. Data Protection Policy Oban Dental Care
Payments: Before you commit to a dental treatment plan, we will write to you detailing exactly what we plan to provide for you and this will include full costs for each treatment option offered. We aim to be as clear and transparent as possible with regards to our fees and if anything changes throughout the course of your treatment plan, it will be fully discussed with you to ensure your full understanding and satisfaction before proceeding any further.
We accept cash, cheques, most major credit and debit cards and we can also arrange to accept payment via BACS if requested.
Dental Insurance: You may be a participant in a private dental health care insurance programme which could help to cover some or all of your treatment costs. Please do contact your dental insurance provider to find out if your proposed treatment is covered.
We are delighted to help in any way possible and we can providing comprehensive cost breakdowns for you to submit to your insurers for approval meaning that all you have to do is sit back and relax.